Combining commercial awareness with an understanding of technical systems integration, P&P is capable of
providing project resource for the rapidly changing world of travel. Never has the issue of IT been so important across the
entire industry than with the advent of web technologies. Consumer habits are changing rapidly forcing every level of the
business to have an on-line presence and intranet connectivity to travel specific suppliers such as Sabre, Galileo, Telewest's
Endeavour and Worldspan. The integration of Travel Agency Management systems to these on-line providers will soon put those
product suppliers without on-line booking facilities beyond the reach of their booking agents.
With 80% of tour operators still to adopt this technology there is a significant need of the specialist
travel resource that P&P can provide on a permanent, interim or contract basis on projects such as Web strategy, E-Ticketing,
Payment settlement, all category flight booking, yield management etc. To the direct sell travel sector these projects will
extend to intelligent call centre management and CRM, as well as developing areas of new media, content management and greater
exploitation of web technology.
To the Airline industry the future is opening up a global competitive market with the potential virtual
and actual demise of national ticketing boundaries emphasising the dependency on innovation and real time Business to Consumer
reservations. Linking other business products with airline bookings, such as the integration of Car Hire reservations and Hotel
accommodation, emphasises the paramount importance of combining IT and business strategy.
